Inquiry Form
▪Please ask the front desk for requests during your stay.
▪Please note that in some cases, it may take some time to reply or may not be able to provide a complete answer depending on the content of your inquiry.
▪This page uses SSL(Secure Sockets Layer)encrypted transmission to protect your data.
If you have any requests regarding MGH Rewards Club (login, points, etc.), please contact us using the inquiry form.
▪For reservation inquiries, please contact the hotel.
▪This page uses SSL(Secure Sockets Layer)encrypted transmission to protect your data.
Personal information collected from our customers is managed according to our personal information Privacy Policy and Concerning Protection of Personal Information.
Please note that inquiries to the MGH Rewards Club Support Desk received on the weekend / national holidays / year-end holidays will not be handled until the next regular business day.
Personal information collected from our customers is managed according to our personal information Privacy Policy and Concerning Protection of Personal Information.
Customer information collected through our inquiry form is obtained for the sole purpose of answering your questions effectively. Please understand that in some cases this may require us to share data with other group-affiliated companies in order to answer your inquiries more efficiently.
Responses to customer inquiries may not be reprinted or be used for secondary purposes, either partially of fully.